This English text is a courtesy translation. In the event of any discrepancy, the Turkish version of this policy is the binding text.
Privacy and Data Protection Policy — www.themetafy.com
The Metafy is registered at www.themetafy.com and all of our services are carried out by our company.
Collection and use of personal data
Our agency may collect personal data from the users we serve in a number of ways. Through the contact forms, quote requests and consultancy enquiries on our website we may collect personal data such as name, email address, telephone number and company details.
This data may be used for the following purposes:
- Building advertising strategies specific to you
- Preparing a quote for you or providing a service
- Keeping you informed about campaigns, announcements or updates
Users can set their communication preference at the point of first registration, and can subsequently request a change at info@themetafy.com or through the unsubscribe links in our emails.
Data security and confidentiality undertaking
Information belonging to our clients is used only within the scope of the Service Agreement and only for the purpose of delivering the service. It is never shared with third parties other than where legally required.
Our agency undertakes to take all technical and administrative measures to protect client data.
- User IP addresses may be recorded for the purposes of system security, statistical analysis and improving service quality.
- Personal data is not used or shared for marketing purposes without the explicit consent of our users.
Credit card and payment security
Where payment is taken through the website, The Metafy attaches great importance to the security of credit card details.
- Credit card details are never stored on our systems.
- All payment processes take place in secure areas encrypted with a 256-bit SSL certificate.
- For clients using our services for the first time, we may make contact by telephone or email for verification purposes.
Mail order details
If mail order is used as the payment method, the information submitted is stored only for the purpose of payment confirmation and is destroyed after 60 days. This information is never shared with third parties.
Third party sites and applications
Our website may from time to time contain links to other sites. The Metafy is not responsible for the content or the privacy practices of those sites. The Metafy privacy policy applies only to the www.themetafy.com domain.
Exceptional circumstances
In the following circumstances user information may be shared with third parties as a legal obligation:
- In accordance with applicable law, regulation, a court order or a request from an official authority
- As required by the agreements entered into with the user
- On grounds of a legal obligation or security
Email security
In email correspondence with Customer Services, it is important that you do not share private information such as credit card details or passwords. Email is not a secure channel and may be viewed by third parties.
Use of cookies
Our website uses cookies in order to improve the user experience. These cookies are used to store user preferences, collect statistical data and optimise our advertising strategies.
Users may block cookies at any time through their browser settings, or choose to receive cookie warnings.
Policy updates
The Metafy reserves the right to update this privacy policy at any time. Updated versions are considered to be in force from the date they are published on our website.
Contact
For any question or request regarding our privacy policy: info@themetafy.com